QA QuestionsCategory: Head Unit QuestionDevice not responding message
Jordan Tappenden asked 1 month ago

Hello,
I’ve recently purchased a used RCD330 plus from someone who bought it on here and I’m having troubles with the android auto function.
My device part number is :6RD035187B. The phone I’m trying to connect it with is running android 12 and I’ve tried multiple leads.
I’ve put it into app mode and connected my phone but it just keeps showing “device is not responding”. I’ve reset the head unit, reset the android auto cache on my phone, disconnected and reconnected the battery , changed the wires I connect the phone with and nothing seems to be working.
Please can you offer some advice?
Kind regards,
Jordan