Alex asked 1 year ago

Hello I recently bought an rcd330 from the site and got it all set up and everything works but the CarPlay call audio. The audio when calling through Bluetooth works but not when it’s plugged in and running CarPlay. Is there a way to fox this? Thanks

1 Answers
Ddren Staff answered 1 year ago

I noticed recently that some customers encountered the same problem as you when using carplay. Their units are all 5614 firmware, but I haven’t found this problem yet. Some people tried to downgrade the firmware to 5532 and the problem was solved. I suggest you first choose to restore the factory settings of your unit in the settings menu, and then try to fix the problem you encountered, if not, you can try to downgrade to 5532, and then test again.