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Diagnosing a USB intermittent disconnection
So a a little over a year ago I bought an RCD330 that was fine for about 9 months. I went over a bump at some point and have now noticed an intermittent connection drop between my phone and the radio. Sometimes it'll connect and be fine for about 30 minutes, before dropping out. I can sometimes get it to restablish connection by reseating the USB cord into the connector, but not always.
Things I have tried to fix this:
Changing from a USB connection to a wireless carplay setup: Issue remains, connection between the carplay dongle and the radio cuts out.
Changing USB cords: issue remains
Changing phones: issue remains
I've asked Ddren for help, but since it was out of the warranty period, he asked for a video of the issue. I provided one but he never responded. That was two months ago.
So I disassembled the radio to try and get an idea if anything might be wrong, does anyone know or have any idea of anything that might be causing the issue via these photos?
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2 month update:
After reassembling everything and reinstalling the radio had no problems with connection. However after my dog put some pressure (his paw) on the USB connection it began to have this problem again. Leading credit to the theory that its a faulty USB port. I've ordered another one from eBay (15$) and will swap that out to see if that changes anything.
Quote from Proposal8827 on July 12, 2025, 8:33 pm2 month update:
After reassembling everything and reinstalling the radio had no problems with connection. However after my dog put some pressure (his paw) on the USB connection it began to have this problem again. Leading credit to the theory that its a faulty USB port. I've ordered another one from eBay (15$) and will swap that out to see if that changes anything.
Any update? Did the new USB port solve the issue?